System status
All systems operational
Updated .
Our commitment is 99.9% monthly uptime. How the service is protected
- Last 7 days
- 100%
- Last 30 days
- 100%
- Last 90 days
- 100%
- Commitment
- 99.9%
Across all components
Components
The last 90 days
Each bar is one day in Pacific time.
- No downtime
- Under an hour down
- An hour or more down
Web application
Staff sign-in and the participant record.
100% · 90 daysOperational90 days agoTodayAPI
The service endpoints behind the web application.
100% · 90 daysOperational90 days agoTodayDocuments and exports
Uploaded files, generated forms and audit packets.
100% · 90 daysOperational90 days agoTodayClaims and remittances
837I generation and 835 posting.
100% · 90 daysOperational90 days agoToday
Incidents
Incident history
What happened in the last 90 days, what we did, and how long it took.
No incidents reported in the last 90 days.
Downtime in the last 90 days
None.
About
About this page
Incident reports and scheduled maintenance are posted here by the BTBCare team. The same information is published as JSON at /api/status.
For a question about an incident, write to support@btbcare.com.